Why is oneworld unsuccessful in Belgrade?
July 21, 2011 12 Comments
The presence of oneworld in Belgrade is pathetic! Not only is their passenger share below 1% but they are present in the Serbian market simply through Malév’s 5 weekly frequencies from Budapest.
It is a very well known fact that one of the most lucrative markets from Belgrade is the North American one.
However, in that particular region oneworld’s presence is impressive. This is mostly achieved through American Airlines’ extensive network in the US, and British Airways’ far-reaching network from London Heathrow.
American Airlines has numerous bases around the United States, two of them being very important for the Balkan passengers: New York and Chicago.
Star Alliance has mounted a very aggressive ongoing campaign in order to establish itself as the dominant carrier in the ex-Yugoslav/Balkan market.
In Belgrade alone they hold an impressive 22% of the market. In June Lufthansa recorded an average loadfactor to Belgrade of 89%. The airline operates the route twice daily with their Boeing B737-300.
For years now Lufthansa has targeted passengers flying from Belgrade to North America. Its subsidiaries, Swiss and Austrian, both offer convenient connections via their hubs. Swiss even introduced a second daily flight in order to offer faster connections. As a result its passenger numbers between Belgrade and Zurich have doubled.
British Airways, as the biggest oneworld member airline in Europe, was at a serious disadvantage due to British visa requirements for Serbian citizens.
This meant that Serbs travelling to North America needed a British transit visa even when connecting through Heathrow.
As British Airways’ O&D market was taken over by Jat Airways (higher frequencies than BA) and Wizz Air (cheap!) they had no option but to direct the aircraft to more profitable routes.
Until the British government decides to remove the visa requirement for Serbian citizens it is doubtful whether British Airways will consider returning to Belgrade.
However, the British government has stated its possible intention to remove the visa restriction in the foreseeable future. This liberalization would likely encourage British Airways’ return to Belgrade, thus posing a serious threat to the current airlines dominating this market.
Not only is a London transit the most direct way for Serbs to travel to the US but it is also the city that serves the greatest variety of US destinations, and with high frequencies.
Currently the only oneworld airline from the alliance in Belgrade is Malév which is struggling to survive.
To make things even worse, both Malév and American Airlines have neglected the Serbian market and the New York flight is not coordinated with the arrivals from Belgrade. This is a major mistake as the combination of Malév and American Airlines could have been the cheapest and most convenient of all thanks to the proximity of Belgrade and Budapest.
If these two airlines had serious intentions about serving Serbia then they should have known that by poaching some passengers from the competition and developing Budapest as a transit hub for Serbs they could have planned Chicago-Budapest in the future.
Without suitable timings between Belgrade and North American flights out of Budapest, Malév will keep on struggling in Serbia.
Serbs are no strangers to Budapest. During the 1990s when air travel was severely restricted out of Belgrade the vast majority of Serbs used Budapest as their departure point.
To make things even more convenient for them, Lot has announced that they will be discontinuing Belgrade services during the winter.
With Lot gone for the winter season Malév should have jumped in with a revised schedule in order to offer Belgrade-New York at affordable prices and with fast transit times.
One major mistake Malév is currently making is that they are trying to attract passengers to connect through Budapest en route to other parts of Europe. The problem with this strategy is that the market they are trying to get into is highly competitive and far from profitable.
One of their major threats is from airBaltic which has a massive network within Scandinavia with multiple daily departures and cheap fares: both of which Malév lacks.
To make things even worse airBaltic’s average load factor for June jumped from just over 50% to 74% year on year.
With these catastrophic results Malév should really reconsider their operations in Belgrade. Will they keep on struggling to attract passengers to connect via Budapest to the rest of Europe or will they change their strategy and coordinate their flights with American Airlines in order to fill their flight to JFK?
oneworld’s situation will remain as is and will not improve until Niki joins the alliance.
With Niki in the alliance oneworld passengers will have much greater flexibility when travelling. Currently the airline uses their E-190 aircraft between Vienna and Belgrade. From the winter season the airline will be adding 5 additional frequencies in order to offer better connections at its hub, Vienna.
Besides Malév and Niki the only possible airline we might see in Belgrade is British Airways. The rest have too little demand to succeed in Serbia.
oneworld’s true glory in Serbia cannot be achieved without the return of British Airways!